Terms of Service

Welcome to The Whimsical Stitchery! By using our website, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. General Information The Whimsical Stitchery is committed to providing high-quality yarns and crafting supplies. By accessing or using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Shipping Policy

• Standard Shipping: A flat rate of $7.95 is applied to all orders shipped via USPS within the United States.

• Free Local Delivery: Available for residents of Frederick County, Maryland.

  • Free delivery excludes bulk items, kits, accessories, and select needle sets.

• Shipping times may vary depending on your location and selected shipping method.

3. Returns Policy We want you to love your purchase! If you are unsatisfied, you may return unopened items in their original packaging within 30 days of purchase for a refund. Please note:

• Items must be in new, unused condition.

• Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.

• Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.

4. Payment Terms All payments are processed securely. By completing a transaction, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

5. Product Availability We strive to keep our inventory up-to-date. However, product availability is not guaranteed. In the event of an unavailable item, we will contact you to provide alternative options or process a refund.

6. Liability The Whimsical Stitchery is not liable for any damages arising from the use of our products, website, or services.

7. Modifications to Terms We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website constitutes acceptance of the revised terms.

8. Contact Information If you have any questions about these Terms of Service, please contact us at:

The Whimsical Stitchery
Email: thewhimsicalstitchery@gmail.com

Thank you for choosing The Whimsical Stitchery for your crafting needs!